about 1 year ago
Assistant Conference and Events Manager
Crowne Plaza Nottingham, Wollaton Road, Nottingham, NG1 5RH
In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 19 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe..
The Assistant Conference and Events Manager role involves a range of duties, including: assisting in the day to day operation and future planning of Conference and Events. The emphasis is on top quality customer service with attention to detail, running events, supervising, training and coaching the conference and events team. From syndicate rooms to conferences, exhibitions private banqueting/dinners and weddings you will ensure all of our guests receive efficient, professional and friendly service at all times.
Key Personal Attributes
To join the Valor team we need individuals who can drive commerciality through caring and pride. Being personable, reliable, inspirational, driven and enthusiastic by nature.
Key Performance Behavioural Indicators
The key performance behavioural requirements of the Assistant Conference and Events Manager role include:
• Acquiring skills and knowledge relating to the job role.
• Providing clear and timely information to internal and external contacts.
• Anticipating potential problems and solutions within the planning process.
• Promoting effective relationships with individuals and other departments.
• Showing a sense of urgency on behalf of customers and actions requests quickly.
• Striving for excellence by paying attention to important detail.
• Demonstrating a systematic approach to organisation and administration.
• Ensuring promises are kept by following through on requests.
The successful applicant must have previous experience in Conference and Banqueting Operations in a supervisory role within a Hotel or hospitality environment, be able to work flexible hours on a shift basis on any day of the week with an absolute commitment to the highest standards of customer service.
In return we offer offers a very competitive salary and excellent benefits package including the opportunity to achieve NVQ/SNVQ qualifications and the use of hotel leisure facilities, uniform and meals on duty.
• Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
Please visit our website to learn more about our existing hotels, other exciting job opportunities and our company.
Apply now for the Assistant Conference and Events Manager position and receive a free Customer Service development profile worth £25.