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Account Director (Sales)


Marriott Hotels
Location: London
Job type: Permanent
Sector: Reservations & Sales
Category: Marketing and PR
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Posting Date Oct 05, 2018
Job Number 18002T27
Job Category Sales and Marketing
Location The Park Tower Knightsbridge, a Luxury Collection Hotel, London, London, Greater London VIEW ON MAP
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

Key attributes:

Ø Proven sales professional
with a minimum of 5 years direct sales experience within a premium sales
organisation

Ø Previous Middle East,
Leisure and Corporate Sales experience preferred

Ø Understanding of the
Middle East Market (both Corporate & Leisure)

Ø Educated to degree or
equivalent

Ø Previous Luxury
London experience preferred

Ø Polished and professional
communication skills – verbal and written

Ø Excellent standards
of personal presentation

Ø Understanding of Opera
programmes would be an advantage

Main Scope of Job:

By application of professional and advanced
sales skills, develop and maintain an account base across all key segments,
generating revenue and new business for The Park Tower and identifying leads
for all Central London Hotels

Main
Duties and Responsibilities

Ø Overall
responsibility for all segments including the key Middle East Accounts and
activities

Ø To take
responsibility for an allocated portfolio of accounts, undertaking complete
account management, taking responsibility for maintaining, servicing,
contracting and developing your allocated account base.

Ø To create and
implement Strategic Action plans for all Key Accounts and Key Prospect Accounts
and meet monthly with Market Director London to report on progress.

Ø To follow key sales
activities including site inspections, client appointments, promotions, familiarisation
trips and sales trips to deliver increased market penetration and revenue
production goals.

Ø To conduct domestic
and international sales-trips focusing on strengthening existing and building
new relationships to deliver increased account penetration and revenues.

Ø To participate in
sales blitzes, trade shows, workshops and exhibitions as appropriate.

Ø To build and
efficiently and effectively maintain a database of all clients.

Ø To set and agree an
effective tracking procedure for activities and results, and participate in regular
review sessions with the DOS and GM

Ø To negotiate rates
for both new and existing accounts within the set parameters of the hotels’
overall strategies.

Ø Devise and
co-ordinate campaigns/offers to target and maximise opportunities from leisure
and group operators.

Ø Actively search for
new corporate/leisure Middle East accounts

Ø To nurture and
proactively manage Key Accounts and New business account lists to drive Group
and Meetings/Banqueting Revenue for The Park Tower Hotel

Ø To maintain full and
accurate knowledge of the competitive sets of The Park Tower, monitor
competitor activity and adjust strategy accordingly to market needs and trends.

Ø To assist in
collating a complete the annual Business Plan, in conjunction with other
members of the Sales & Revenue team.

Ø To complete a weekly
sales report, detailing activities and financial results in line with company
standards, goals and targets.

Ø Attend weekly Complex
Sales meetings and other meetings as required.

Ø Familiarise yourself
with all hotel operations and ensure effective communication between
departments to ensure delivery of excellent guest service as appropriate.

Ø To actively
participate in the Engagement Survey process and support action plans to
address issues within the department.

Ø Leverage activities
with The Marriott Luxury GSO teams globally and their managed account base to
gain share for The Park Tower Hotel

Ø Align The Park Tower
Sales Action plan to the Marriott London Complex Sales Intensity Plans

Ø Attend and deliver
proactive input to the fortnightly Strategy Meetings

Ø Liaise with Complex
Marketing and Revenue teams when required on relevant activities/actions that
relate to sales.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Posting Date Oct 05, 2018
Job Number 18002T27
Job Category Sales and Marketing
Location The Park Tower Knightsbridge, a Luxury Collection Hotel, London, London, Greater London VIEW ON MAP
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

Key attributes:

Ø Proven sales professional
with a minimum of 5 years direct sales experience within a premium sales
organisation

Ø Previous Middle East,
Leisure and Corporate Sales experience preferred

Ø Understanding of the
Middle East Market (both Corporate & Leisure)

Ø Educated to degree or
equivalent

Ø Previous Luxury
London experience preferred

Ø Polished and professional
communication skills – verbal and written

Ø Excellent standards
of personal presentation

Ø Understanding of Opera
programmes would be an advantage

Main Scope of Job:

By application of professional and advanced
sales skills, develop and maintain an account base across all key segments,
generating revenue and new business for The Park Tower and identifying leads
for all Central London Hotels

Main
Duties and Responsibilities

Ø Overall
responsibility for all segments including the key Middle East Accounts and
activities

Ø To take
responsibility for an allocated portfolio of accounts, undertaking complete
account management, taking responsibility for maintaining, servicing,
contracting and developing your allocated account base.

Ø To create and
implement Strategic Action plans for all Key Accounts and Key Prospect Accounts
and meet monthly with Market Director London to report on progress.

Ø To follow key sales
activities including site inspections, client appointments, promotions, familiarisation
trips and sales trips to deliver increased market penetration and revenue
production goals.

Ø To conduct domestic
and international sales-trips focusing on strengthening existing and building
new relationships to deliver increased account penetration and revenues.

Ø To participate in
sales blitzes, trade shows, workshops and exhibitions as appropriate.

Ø To build and
efficiently and effectively maintain a database of all clients.

Ø To set and agree an
effective tracking procedure for activities and results, and participate in regular
review sessions with the DOS and GM

Ø To negotiate rates
for both new and existing accounts within the set parameters of the hotels’
overall strategies.

Ø Devise and
co-ordinate campaigns/offers to target and maximise opportunities from leisure
and group operators.

Ø Actively search for
new corporate/leisure Middle East accounts

Ø To nurture and
proactively manage Key Accounts and New business account lists to drive Group
and Meetings/Banqueting Revenue for The Park Tower Hotel

Ø To maintain full and
accurate knowledge of the competitive sets of The Park Tower, monitor
competitor activity and adjust strategy accordingly to market needs and trends.

Ø To assist in
collating a complete the annual Business Plan, in conjunction with other
members of the Sales & Revenue team.

Ø To complete a weekly
sales report, detailing activities and financial results in line with company
standards, goals and targets.

Ø Attend weekly Complex
Sales meetings and other meetings as required.

Ø Familiarise yourself
with all hotel operations and ensure effective communication between
departments to ensure delivery of excellent guest service as appropriate.

Ø To actively
participate in the Engagement Survey process and support action plans to
address issues within the department.

Ø Leverage activities
with The Marriott Luxury GSO teams globally and their managed account base to
gain share for The Park Tower Hotel

Ø Align The Park Tower
Sales Action plan to the Marriott London Complex Sales Intensity Plans

Ø Attend and deliver
proactive input to the fortnightly Strategy Meetings

Ø Liaise with Complex
Marketing and Revenue teams when required on relevant activities/actions that
relate to sales.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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