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Are you searching for Hotel Receptionist Jobs? If so, we can help you land your dream job by guiding you through what is required of a Hotel Receptionist and what tasks you can expect to complete on a day to day basis.
As a Hotel Receptionist, you will often be the first staff member that guests come into contact with. If you enjoy meeting and greeting all kinds of people, a role as a hotel receptionist could be perfect for you.
Daily Tasks May Include
Greeting guests in a professional, welcoming manner.
Checking-in and departing guests using the hotel's booking system.
Dealing with and recording complaints.
Offering guests information about the hotel and the surrounding area.
Catering to guests' needs as efficiently as possible.
Dealing with incoming enquiries.
Cashing up at the end of your shift.
Ensuring guests' invoices are correct and taking payments.
Requirements
Previous experience in a similar role in the hotel industry is highly desirable but often not essential.
Excellent customer service skills.
Excellent communication skills.
Good Knowledge of the surrounding area.
Flexibility to work early mornings, evenings and weekends to meet the demand of the business.
Fluent level of written and spoken English is essential.
Ability to speak any additional language is advantageous.
Excellent time keeping skills.
Well groomed and smart appearance.
Excellent attention to detail and organisational skills.
Salary Information
Hotel receptionist jobs generally offer a starting salary of between £11,000 and £15,000, however this can vary depending on the brand, location and size of the hotel. For example, some of the more prestigious hotels in the London area may offer anything from £11,000 to £20,000+ for this type of role. If you are looking to earn more money, a hotel receptionist job could be a great stepping stone to supervisory or managerial positions and an increase in salary. Head Receptionist Jobs or Reception Team Leader Jobs for example, are more likely to offer a starting salary of between £20,000 and £25,000.
Benefits
Benefits offered to staff members will vary between each hotel, however as a hotel receptionist the benefits you are likely to receive are:
Full uniform.
Meals while on duty.
Use of leisure facilities for discounted rates if not for free.
Full training.
Discounts on overnight stays.
The opportunity to progress your career with the hotel.
If this sounds like the perfect role for you, take a look below at the hotel receptionist jobs currently available on our site. If you still can't find the job for you, make sure you set up email alerts and check out our sister site, Travel Job Search who have even more to choose from. Good luck with your job search!
Reception Manager Waterhead Waterhead, part of the English Lakes family of hotels, is a stylish 4* town house hotel overlooking Lake Windermere. It has a reputation for exceptional service, great food and comfortable accommodation. Responsibilities of a Reception Manager * To manage the Reception team, ensuring that every guest and visitor to Waterhead receives a warm welcome and an excellent c...
At the heart of Edwardian Hotels London is a simple founding belief, that from back of house to the boardroom we are all Hosts. Everyone is encouraged to express their individuality and initiative, and to bring their passion to work. (We may wear uniforms, but we don’t believe in uniformity.) Everything we do is driven by a desire to exceed our guests’, clients and partners expectations. To sur...
Country: UK City: London Hotel/Office/Restaurant: Park Plaza London Waterloo Department: Reception Type of employment: Full-time Level: Team member Date posted: 24/01/2020 Closing date: 22/07/2020 Winner of the AA “Large Hotel Group of the Year”. Winner of the Institute of Hospitality “Talent Development Team”. Winner of HR in Hospitality “Excellence in Promoting Careers”. Start your winning ca...
Minster Mill - Reception Minster Mill - Reception Minster Mill - Reception Minster Mill - Reception Reception Manager WHO: We need a Reception Manager who’s great with people, and who can lead a team. THEY SHOULD: - Be a hands-on manager who leads from the front - Be knowledgeable about the hotel and good at developing others - Be personable and engaging - Have natural rapport and be able to st...
You are the first and last face our customers see, so we rely on you to make a lasting impression. Smart and friendly with a sparkling personality, you will arrange reservations, welcome guests in, deal with bill settlements and generally attend to our guest's needs. Ideally you will have hotel experience, but personality and aptitude are more important, as we will provide full training. The su...
* The Connaught * Food & beverage * Full time An exceptional opportunity exists at our newest venture, for a charming and welcoming Host/Hostess to become part of the new Connaught Grill due to open in early 2020. Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, two Michelin-starred restaurant Hé...
Responsibilities for Receptionist Ensuring that every guest has an excellent and memorable experience, enjoying stand out hospitality. * Welcoming guests and visitors to Low Wood Bay * Taking reservations * Responding to guest requirements and requests * Create an amazing hospitality experience for our guests, exceeding expectations * Liaising with team members in all other departments * Effici...
As a Senior Receptionist you will be the face of our relaxed and ultra-professional operation. You will need previous experience of leading a team in a busy hotel reception – preferably 5 star – and ideally knowledge of a hotel booking system. But more than that, we’re looking for a positive, flexible attitude, great guest interaction and communication, in English, and the desire to play your p...
Receptionist The Hotel:- The Mercure Leeds Parkway is a busy 118 bedroom hotel on the outskirts of Leeds with large conference and banqueting facilities, a leisure and health centre and lovely grounds. The position: - Responsible for welcoming guests to the hotel, being their first point of contact during their stay and handling their departure when they leave. Being very organised is a must as...
You You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel. You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things bril...
At DoubleTree by Hilton Edinburgh we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do. The Exciting Opportunity Reporting into the Front Office Manager, you will be involved in all aspects of Front Office including check in and check out, switchboard, reservations, banking, special requests, customer queries ...
At RBH Hotels we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do. The Exciting Opportunity The Guest Service Assistant contributes to RBH Hotel's goals and values by supporting the Guest Service Manager in the day to day running of the hotel operations. What Are We Looking For? We're looking for an individua...
At DoubleTree by Hilton Edinburgh we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do. The Exciting Opportunity Reporting into the Front Office Manager, you will be involved in all aspects of Front Office including check in and check out, switchboard, reservations, banking, special requests, customer queries ...
At RBH Hotels we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do. The Exciting Opportunity The Guest Service Assistant contributes to RBH Hotel's goals and values by supporting the Guest Service Manager in the day to day running of the hotel operations. What Are We Looking For? We're looking for an individua...
Description Kimpton Fitzroy London are looking for Senior Receptionists to join our Team in London Benefits of Working as a Senior Receptionist: * £23,000per Annum, Plus Upselling Opportunities * 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days * Excellent employee recognition programmes * Discounted international room rates for yourself, family and ...
